Questions & Answers

What is The Reserve by Bardstown Bourbon Co?

  • The Reserve is an exclusive whiskey club, allowing members unprecedented access to our most coveted releases (including 3 allocations in our launch year; each including 1 x 375ml and 1 x 750ml bottle), with additional member benefits and invitations to behind-the-scenes events and tastings – including some hosted by Master Blender – Dan Callaway and Bourbon Hall-of-Famer and Master Distiller – Steve Nally.

Can I join The Reserve if I live outside of Kentucky, Washington DC, North Dakota, New Hampshire and Nebraska?

  • Direct shipments are only available to members who are residents of Kentucky, Washington DC, North Dakota, New Hampshire, or Nebraska, with a shipping address in one of these states. Alternatively, you can elect to pick up your product allocation in person, at our distillery, by providing valid photo ID. Our distillery address is: 1500 Parkway Drive, Bardstown, KY 40004.

Can I join The Reserve if I am under 21?

  • No. Membership is restricted to those of legal drinking age.

How much does membership cost, and what does that include?

  • 2025 Membership in The Reserve will cost $999.99 (including shipping costs, but not including taxes). Membership includes three product allocations - each containing 1x750ml and 1x375ml bottles of our most highly allocated and limited releases. Membership also includes exclusive access to member events, tastings, discounts, and behind-the-scenes experiences.

How long does the membership last?

  • This year’s membership will run through the end of December and includes three allocations totaling six bottles. Existing members will be notified in October 2025 with details of the 2026 membership program – including the option to renew.

Can I buy a membership as a gift for someone else?

  • Yes, provided that the person receiving the gift is of legal drinking age, and lives in one of the following states: Kentucky, Washington D.C., North Dakota, New Hampshire or Nebraska.

Can I pick up my shipment in person?

  • For each shipment, we will be hosting a member-only pickup event at our distillery in Bardstown. 
  • Members will be notified by email in advance of each allocation, inviting them to pick up their shipment in person.   
  • The member must be present in order to pick up the shipment in person, and must show relevant ID to prove their membership.
  • If you elect to pick up your shipment in person, we will hold this for a maximum of four weeks, at which point we will then ship it to the address listed in your member profile.

Where will each allocation be shipped to?

  • Unless the member elects to pick up their allocation in person, it will be automatically shipped to the home address listed in their membership profile. A person over the age of 21 will need to sign for the shipment when it is delivered.

What if I update my address and my new address is not within the specified states?

  • We are not legally permitted to ship product beyond Kentucky, Washington D.C., North Dakota, New Hampshire or Nebraska. If your shipping address changes during the course of the membership year, and your new address is not within one of these states listed above, there will be two options available: (i) you can elect to pick up your shipments in person at our distillery in Bardstown, or (ii) with proof of change of address, we will refund your membership pro-rata - depending on the number of shipments you have already received.

What if there is a problem with the shipment?

  • All shipments will be undertaken by UPS, and will be subject to the legal shipping requirements in the state of delivery. If the shipment cannot be delivered according to the standard procedures for UPS, the package may be returned to our distillery - and we will work to address the issue.  

How do you decide on who becomes a member?

  • The Reserve offers a unique opportunity to receive many of our most sought-after whiskeys. Because of the extremely limited nature of these products, memberships are limited and will be filled on a first-come basis. (signing up on our website: thereserve.bardstownbourbon.com).

What happens if membership is full when I apply?

  • If membership is already full when you apply, we will put a notification on our website. If you would like to be updated on future developments in this program, we recommend registering to receive our consumer email at: https://bardstownbourbon.com/

Can I transfer my membership to someone else?

  • No, it is not possible to transfer your membership to someone else.

Can I cancel my membership and receive a refund during the year?

  • No, memberships cannot be cancelled, unless a member moves to a state that prohibits direct-to-consumer alcohol shipments. In this instance, proof of change of address is required to enable a refund – which will be issued pro-rata, depending on the number of shipments the member has already received.

Who do I contact with any questions about The Reserve, including questions about membership details?

  • For any questions about The Reserve, please email: thereserve@bardstownbourbon.com, and our team will be in contact with you directly.